PenServ Plan Services, Inc.
Online Web Site Privacy Notice


At PenServ Plan Services, Inc. ("PenServ"), your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website at www.penserv.com. By using our website, you agree to the practices outlined here. 

Disclaimer

The information on our site is for general purposes only and does not constitute legal, financial, or professional advice. Please consult a qualified professional for guidance tailored to your situation. Avoid sending confidential information through unsecured email or electronic communication, as we cannot guarantee its safety. 

What Information We Collect
Personal Information

We may collect information you voluntarily share with us, such as: 

We will never ask for sensitive personal information (e.g., Social Security Numbers) via email or text. If you receive such a request, report it to our customer service team and the appropriate authorities. 

Non-personal Identification Information

We collect technical details like: 

Web Browser Cookies

Our site may use cookies—small files stored on your device to enhance your browsing experience. You can disable cookies in your browser settings, but some features of our website may not work properly if you do.

How We Use Collected Information

PenServ may collect and use your information to:

How We Protect Your Information

We use industry-standard practices to safeguard your information from unauthorized access, changes, or disclosures. This includes secure data storage and processing measures.

Sharing Information

We do not sell, trade, or rent your personal information. However, we may share non-personal, aggregated data (e.g., trends and demographics) with trusted partners for research and business purposes. Occasionally, third-party service providers may assist us in activities like sending newsletters or conducting surveys. They will only use your information for the agreed-upon purpose.

Email Communications

If you opt into our mailing list, you may receive emails with company updates, product announcements, or related information. You can unsubscribe anytime using the link at the bottom of our emails. Note that unsubscribing may affect notifications about your account.

Changes To This Privacy Policy

We may update this policy from time to time. Check this page regularly to stay informed about how we protect your information. By continuing to use our site after updates, you accept the revised policy.

‍Images and Graphics Copyright‍

All images on our website are either purchased or licensed for PenServ’s use. Do not save, copy, or redistribute these images. If you believe there’s a copyright issue, notify us immediately, and we’ll address it. 

Your Acceptance of These Terms

By using our website, you agree to the terms of this privacy policy. If you do not agree, please do not use our site. 

‍Contact Information‍

If you have questions about this policy or your privacy, contact us at: 

PenServ Plan Services, Inc.
P.O. Box 3109
West Columbia, SC 29171
Phone: (803) 791-4923
Toll-Free: (800) 849-4001

This document was last updated on January 15, 2025